Privacy Policy

We collect information you provide directly to us, such as when you request a quote, schedule a service, or contact us. This may include your name, email address, phone number, property address, and details about your electrical needs.

We may also collect technical information automatically when you visit our website, including IP address, browser type, device information, and pages visited.

We do not collect sensitive personal information unless specifically required for electrical service delivery.

To provide electrical services, including scheduling appointments, preparing estimates, and completing work.

To communicate with you about your service requests, appointments, and follow-up.

To improve our website and services based on user feedback and usage patterns.

To comply with legal obligations and maintain business records.

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers who assist us in operating our business, such as payment processors or scheduling software providers.

We may disclose information when required by law or to protect our rights and safety.

All third-party service providers are contractually bound to protect your information.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use secure communication methods and store customer information in protected systems.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Our website may use cookies to enhance your browsing experience and improve our services.

We may use analytics tools to understand how visitors use our website, which helps us improve our online presence.

You can control cookie settings through your browser preferences.

These tools do not collect personally identifiable information unless you provide it voluntarily.

We may send you service-related communications, appointment reminders, and follow-up messages.

You may opt out of non-essential communications at any time by contacting us.

We will always honor your communication preferences and comply with applicable laws.

We retain your information for as long as necessary to provide services and comply with legal obligations.

Customer service records are typically retained for business and warranty purposes.

You may request deletion of your personal information, subject to legal and business requirements.

You have the right to access, update, or correct your personal information.

You may request a copy of the personal information we have about you.

You may request deletion of your personal information, subject to legal requirements.

You may withdraw consent for certain uses of your information.

Our website may contain links to third-party websites for your convenience.

We are not responsible for the privacy practices of these external sites.

We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at awarelectric19@gmail.com or (919) 523-7958.

We are committed to addressing any privacy concerns and will respond to your inquiries promptly.